- Account Registration: When you create an account, we collect your name, email address, phone number, company name, physical address, and, if applicable, GST number.
- Service Transactions: For domain registration or transfer, we collect registrant details, including name, organization, address, email, phone number, and administrative, technical, and billing contact information.
- Website Visits: We gather data such as your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits.
- Live Chat Interactions: If you engage with our live chat, we collect your name, email address, contact number, and chat transcripts, along with technical data like IP address and browser type.
- Service Delivery: To process transactions, manage your account, and provide the services you’ve requested.
- Communication: To send administrative information, respond to inquiries, and provide customer support.
- Improvement: To analyse usage patterns and enhance our website and services.
- Legal Compliance: To comply with legal obligations and resolve disputes.
- Service Providers: With third-party vendors who assist in service delivery, subject to confidentiality agreements.
- Legal Requirements: When required by law or to protect our rights and safety.
- Business Transfers: In connection with mergers, acquisitions, or asset sales, your information may be transferred.
- Access: Request a copy of the personal information we hold about you.
- Correction: Request corrections to inaccurate or incomplete data.
- Deletion: Request deletion of your personal information, subject to legal obligations.